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Frequently asked questions

Compatibility, installation, charging and use: everything you need to know before choosing your Pad.

01

CHOOSE THE RIGHT SETUP

Compatibility

Is my phone compatible, and what is the maximum size? +

The Pad fits most smartphones up to 168 × 84 × 13 mm, including the case. Always measure your phone with its case. Very rugged or foldable smartphones may not be compatible.

Are thick rugged or metal cases compatible? +

Very thick cases, or cases with a battery, kickstand, ring or built-in accessory, may exceed the supported dimensions. Metal cases, metal plates and some magnetic accessories can interfere with charging, reduce efficiency or cause abnormal heat, so they are not recommended with Power Pad.

Can every phone be charged? +

No. Power Pad charging works only with smartphones that support wireless induction charging.

Which motorcycles can the Pad be fitted to? +

The handlebar must have no crossbar and must provide a clear center area. The outside distance between the handlebar clamps must not exceed approximately 145 mm.

Is it compatible with every handlebar? +

No. A brace, speedometer, hose, cable, GPS mount or special clamps may obstruct installation. If in doubt, send us a photo of your cockpit before ordering.

Which version should I choose? +

Power Pad V2 includes 12 V-powered wireless charging. MX Pad V2 has no electrical connection, making it simpler and lighter, and it can later be upgraded with the MX → Power kit.

What are the differences between V1 and V2? +

V2 keeps the original concept and compatibility dimensions while adding improvements based on field feedback: a removable magnetic sun visor with anti-loss safety, improved airflow and water drainage, easier phone removal, revised finishes and an integrated NFC chip. The electrical control position has also been revised on Power Pad V2.

02

INSTALLATION

Installation

How long does installation take? +

The time varies by motorcycle. Allow around fifteen minutes on a Sherco, depending on access to the handlebar and battery.

Is installation complicated? +

MX Pad attaches to the handlebar with three cable ties. Power Pad additionally requires a 12 V electrical connection directly to the motorcycle battery or another 12 V source.

Can I install Power Pad myself? +

Yes, if you are comfortable making a simple 12 V connection on a motorcycle. If in doubt, ask a qualified person for help.

Is the phone held securely and protected? +

Spacers adapt the compartment to the phone, and the magnetic touch cover closes it securely. The foam and cover protect against vibrations, splashes, scratches and minor impacts. No mount can guarantee complete protection in a major fall or violent impact. Always check the closure before riding.

03

ON THE TRAIL

Use

Is charging fast? +

It is designed primarily to maintain charge while using GPS. With the screen on and navigation active, it may mainly limit battery drain. Results depend on the phone, case, alignment, temperature and apps in use.

Can the phone get hot during wireless charging? +

Yes, especially when active GPS, high brightness, induction charging, direct sunlight, high outdoor temperature and a stationary or very slow motorcycle occur together. The phone may slow or stop charging to protect itself. In very hot weather, limit charging and remove the phone when stopped.

Should I switch off the power when the motorcycle is stopped? +

Yes. Use the Power Pad switch to avoid draining the battery. As a guide, the system consumes less than 50 mA when not charging and may reach approximately 1.2 A while charging.

Is the product waterproof? +

It withstands the splashes encountered off-road, but it does not make the phone waterproof. Avoid immersion and pressure washing.

Can the screen be used through the cover? +

Yes. Sensitivity may vary depending on the phone, gloves, moisture and screen protector. Never operate the phone while riding.

Can the system damage the phone camera? +

No motorcycle mount can guarantee zero risk, as this depends on the phone, motorcycle, terrain and vibration intensity. We tested the Pads for several months in enduro with iPhone 13, iPhone 15 and Samsung S22 Ultra phones without observing camera damage.

04

AFTER PURCHASE

Orders & delivery

When will I receive my order? +

In-stock products are generally prepared and shipped within 3–4 business days after payment is confirmed. Transit time then depends on the country and chosen delivery method. For preorders or delayed shipping, the estimated date is shown on the product page, in the cart or before confirmation.

Does personalization increase the lead time? +

Yes. A personalized cover is made to order, so allow 5–7 additional business days for production before shipping.

Which countries do you currently deliver to? +

The destinations actually available are always those offered at checkout. The store currently serves Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Slovakia, Sweden and the Czech Republic.

Why is my country not shown at checkout? +

This means store delivery is not yet available there. We are expanding country by country based on demand and logistics. You can complete our international interest form to help us prioritize your country.

When will sales open in my country? +

International availability will expand gradually. The next destinations will depend on the number of interested riders in each country and the available logistics solutions.

Are the Pads made in France? +

Yes. They are designed, personalized, printed and assembled in Auvergne at the Ride2Fun Parts workshop.

UNSURE ABOUT YOUR SETUP?

Send us a photo of your handlebar.

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